Privacy Policy

MA Media operates this website and provides advertising and media-planning services, including outdoor, newspaper, radio, cinema, mall, transit, influencer and integrated promotional campaigns. This Privacy Policy applies when you visit our website, contact us, submit an enquiry, communicate through WhatsApp or email, or use our services.

1. Who We Are and How to Contact Us

MA Media
1st floor block 19, Vimal Tower, Sanjay Palace 2, 4, Agra, Uttar Pradesh 282002
Email: info@mamedia.com
Phone: +91 9897001589

Privacy-related requests may be sent to the email address above with the subject line “Privacy Request – MA Media”.

2. Information We Collect

Information You Provide Directly

• Name, phone number, email address, company name and campaign requirements.
• Location, preferred media type, advertising budget and campaign dates.
• Messages sent through website forms, WhatsApp, email or telephone.
• Project, invoicing, billing and business details when you become a client.
• Feedback, testimonials, support requests and other communications.

Information Collected Automatically

• IP address, browser type, device type, operating system and approximate location.
• Pages visited, time spent, referring links and website interaction data.
• Cookies and similar technologies used for website operation, analytics and advertising.

Information From Third Parties

• Lead and campaign information received from advertising or social-media platforms.
• Information shared by media owners, vendors, publishers and campaign partners.
• Publicly available business information from websites, directories and listings.

3. How We Use Information

• Respond to enquiries, prepare quotations and recommend suitable media options.
• Plan, book, execute, monitor and report advertising campaigns.
• Communicate about campaign approvals, schedules, artwork, invoices and support.
• Improve website performance, user experience, security and service quality.
• Measure advertising performance and conversions where tracking tools are enabled.
• Send service updates and, where permitted, marketing communications.
• Comply with legal obligations, resolve disputes and enforce agreements.

We process information based on consent, steps taken before entering a contract, performance of a contract, legitimate business interests and compliance with applicable law.

4. Cookies and Tracking Technologies

Our website may use the following categories of cookies:

• Essential cookies: Required for core website functionality and security.
• Analytics cookies: Used to understand traffic, usage and performance.
• Advertising cookies: Used for conversion measurement, campaign attribution and remarketing where enabled.

You can control or delete cookies using your browser settings. Disabling some cookies may affect website functionality.

5. Email, SMS and WhatsApp Communications

We may send transactional messages about enquiries, quotations, campaigns, invoices and support. Marketing messages are sent with consent or where otherwise permitted. You may ask us to stop promotional communications at any time by replying to the message or contacting us.

6. How We Share Information

We do not sell personal information. We may share relevant information with:

• Newspaper publishers, outdoor media owners, radio stations, cinema networks and other media partners.
• Printing, installation, creative, technology, hosting, analytics and communication providers.
• Professional advisers, accountants, auditors, insurers and legal representatives.
• Government authorities or law-enforcement agencies where required by law.
• Business successors in connection with a merger, restructuring or transfer of business.

Service providers receive only the information reasonably necessary to perform their work and are expected to protect it appropriately.

7. International Data Transfers

Some technology, analytics, communication or cloud-service providers may process information outside India. Where required, we use reasonable contractual and technical safeguards for such transfers.

8. Data Retention

• Lead and enquiry records are generally retained for up to 24 months after the last interaction.
• Campaign and client records are retained for the service period and as needed for support.
• Accounting and tax records may be retained for 7–8 years or as required by law.
• Analytics data is retained according to the settings of the relevant analytics tool.

Information may be retained longer where reasonably necessary to resolve disputes, establish legal claims or comply with legal obligations.

9. Security

We use reasonable technical and organisational safeguards, including restricted access, secure communication where supported, monitoring and backups. However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct incomplete or inaccurate information.
• Delete information where there is no lawful reason to retain it.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing activities.
• Receive a portable copy of information where applicable.

We may need to verify your identity before completing a request and may retain information where required by law or contract.

11. Third-Party Links

Our website may contain links to third-party websites and platforms. Their privacy practices are governed by their own policies, and MA Media is not responsible for their content or data handling.

12. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children. Please contact us if you believe a child has provided information to us.

13. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical or business changes. The latest version will be posted on this page with an updated revision date.

14. Contact Us

Questions or requests about this Privacy Policy may be sent to info@mamedia.com or by calling +91 9897001589.